frequently asked questions

Here we are answering some common questions we receive.

From the moment you place your order dispatch is 3-5 days. However, parcels often end up being dispatched before.

Yes, our products are completely safe to use from newborns. So can be used on the whole family!

For the UK Devlivery- 1st class postage takes around 3 days post Covid-19. 2nd class takes around 5 days post Covid-19. However, it can be as long as 10 working days if sorting officies are experiencing delays due to Covid sickness etc.

Yess all ingredients are completely plant based. Even the few products with preservatives are natural as the perservatives we used are plant-derived.

Due to the nature of the product and the fact that you soak it yourself, it doesn’t contain any preservatives. Therefore it needs to be kept in the fridge so mould doesn’t grow.